FAQ

Listed below are the most commonly asked questions.

Why is our study material the best on the market?

Over 40 years ago we started as “First Attempt Study Guides” and have been selling our material to aspiring pilots ever since. We’ve stuck to our name – every one passes on their first attempt.  Study material written by pilots for pilots.

 

How do I purchase and pay?

Simply go to our on-line store and add the items to your shopping cart.  Shopify's secure payment will allow you to pay via credit card or PayPal.

How long does it take to get my digital download?

Once you complete the PayPal payment process you will receive a email  with instructions on how to download your software immediately.

  

What operating systems support your software?

Our software runs on all versions of Microsoft Windows.

Windows Defender is not allowing me to open the file.

The file is downloaded as an .exe file which Windows will automatically block due to the fact that you are downloading an executable file.  You will see the following popup window message 

Windows protected your PC
Microsoft Defender SmartScreen prevented an unrecognized app from starting.
Click on "more info" and select "run anyway".

 How do I contact you if I have more questions?

You can e-mail your questions to info@PrivatePilotCanada.com